libreoffice.org accounts

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For its Board of Trustees, The Document Foundation offers a communication service under the libreoffice.org domain. Currently, these are:

  • an e-mail address with a fully-featured IMAP account with shared folder options, alternatively an e-mail forwarder
  • a Jabber/XMPP address for instant messaging
  • a SIP/VoIP account for voice conferencing

Those services are provided free of charge to all members of The Document Foundation, and are made possible with the generous help of our supporters, whom we'd like to thank on behalf of the community! The SIP accounts are provided by iptel.org, the free VoIP service since 2002. The Jabber/XMPP accounts, that feature a shared roster for members to see immediately who else is online, are courtesy of Hosted.IM, experts in personalized instant messaging. The professional e-mail accounts, supporting server-side filtering, shared folders and webmail access, are hosted by the mail server experts of Heinlein Support.

Application and Eligibility

The services are subject to a policy, available in German and as English translation.

Members will not automatically have their accounts created, but can have them setup by sending a simple e-mail. To do so, please write to legal@documentfoundation.org, stating that you accept the policy above. In the very same e-mail, please let us know which service(s) you would like to use, and the desired username. Shortly thereafter, we will confirm your account by e-mail. You can always have individual services enabled or disabled later on, as you see fit.

Here's an example message:

To: legal@documentfoundation.org
Subject: libreoffice.org account for Lastname, Firstname

I, Lastname, Firstname, hereby confirm that I have read and understood
the policy for using libreoffice.org addresses at
https://wiki.documentfoundation.org/TDF/LibreOfficeAccountPolicy/de
(English translation at https://wiki.documentfoundation.org/TDF/LibreOfficeAccountPolicy)
and accept it.

I would like to have an e-mail and XMPP account with a preferred username of "user123".

Note: Please replace Lastname, Firstname with your last and first name, and user123 with your desired username.

Setup guide

Find below the setup guide and configuration settings for the various services. Be advised that all services have different passwords for the respective accounts.

E-mail boxes and e-mail forwarders

For receiving e-mail, the IMAP protocol is used.

  • Hostname: mail.jpberlin.de
  • Username: yourname@libreoffice.org
  • Port: 143 ( try 995 if 143 doesn't work )
  • Encryption: TLS

For sending e-mail, SMTP via the Submission port is used.

  • Hostname: mail.jpberlin.de
  • Username: yourname@libreoffice.org
  • Port: 587
  • Encryption: TLS

Per default, your account is configured as IMAP mailbox. You can configure it to forward messages to an existing address via the control panel as outlined below. Should you intend to send out mass mailings, please get in touch with us before. This needs separate approval from TDF, and a special server to be used in order to not get blocked automatically.

Webmail

You can also access your mail account via https://webmail.jpberlin.de/roundcube/. Use your full mail address (yourname@libreoffice.org) for the login. The webmail system also enables you to create server-side mail filtering using a Sieve script.

Note that you can NOT change your password via webmail. Instead, refer to the control panel as explained below.

Control panel

To access the configuration of your mailbox, including the option to forward your account to an existing e-mail address, or to change your password, please access the control panel at https://www.jpberlin.de/verwaltung/index.php?lang=en. Use your full mail address (yourname@libreoffice.org) for the login.

Jabber/XMPP

To connect to the Jabber/XMPP service, use the following data in your favorite client:

  • Hostname: libreoffice.org
  • Username: yourname@libreoffice.org
  • Port: 5222
  • Encryption: TLS

In case your router filters out DNS SRV records, the above will not work. Please use xmpp1.hosted.im as hostname instead then - however, this is only a workaround, and we strongly recommend fixing your router's configuration.

The service offers a shared roster, that will show all other account holders in your contact list, usually in the "local" group.

The password for the Jabber/XMPP service can, unfortunately, not be changed by yourself at the moment. We are working together with the provider to implement that feature. You can request a password change via e-mail to hostmaster@documentfoundation.org. Feel free to crypt your request with Florian's PGP key.

SIP/VoIP

To connect to the SIP/VoIP service, use the following data in your favorite client:

  • Hostname: libreoffice.org
  • Domain: libreoffice.org
  • Registrar: libreoffice.org
  • Proxy: sip.iptel.org usually not needed
  • STUN: stun.iptel.org usually not needed
  • Username: yourname (without @libreoffice.org)
  • SIP address: yourname@libreoffice.org
  • Port: 5060

Calls to landlines are not possible, with some rare exceptions to free US numbers. Calls from landlines are not possible in general. Further details on the service can be found on iptel.org's website.

Control Panel

To access the control panel of your account, go to http://serweb.iptel.org/user/ and login with yourname@libreoffice.org

Support

In case you experience problems, please contact the administrators of The Document Foundation at postmaster@documentfoundation.org

For internal use

The following is the text sent out to new account holders.

Hello,

thank you very much for your acceptance of the e-mail policy. The accounts requested have been set-up. In case of e-mail and Jabber/XMPP, should you have requested this service, the password is

        ...
        
Should you have requested SIP as well, the password will be mailed to your new @libreoffice.org e-mail address separately.

Please IMMEDIATELY change your password to something safe. Instructions on how to set up your accounts, as well as how to login to the control panel to change your password, is available at MailAccounts#Setup guide

The password for the Jabber/XMPP service can, unfortunately, not be changed by yourself at the moment. We are working together with the provider to implement that feature. You can request a password change via e-mail to hostmaster@documentfoundation.org. Feel free to crypt your request with Florian's PGP key from http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xD92361BD8C9A6155

Please note that the passwords for the services need to be changed individually. Every service can have a different password.

In case of questions or problems, feel free to write directly to hostmaster@documentfoundation.org.

Enjoy the new service!
Florian

@documentfoundation.org email addresses

Only TDF officers and employee are entitled to a @documentfoundation.org email address, plus volunteers representing TDF towards the public (e.g. spokespersons, sysadmins) on an as-needed basis. We will get in contact with you if you need one.