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  1. Take notes so you don’t forget something that was going on around the time the bug appeared. What were you doing, what did you expect to happen, and what actually happened? How did you know something was wrong? Can you reproduce the bad behavior?
  2. Check for similar, existing bug reports:
    1. Go to Components, and select the appropriate component (or subcomponent).
    2. If you selected a component: select the appropriate subcomponent, or Extended Help if you don’t see the subcomponent on that page.