User:MagicFab/AskLibreNotes

These are my personal notes/remarks and don't constitute any official or sancitoned policy by other TDF memebrs or LibreOffice developers.

= Best practices =

For moderators

 * Take special care to re-tag the operating system (Windows, OSX, MacIntel, Linux) and type of issue (installation, upgrade, etc.)
 * Edit questions for proper spelling/punctuation - readable questions have best chances to get answers
 * If comments have been posted as answers, integrated them into the main question
 * Downvote any new answers that constitute discussion

For people posting questions

 * Use proper spelling/punctuation - readable questions have best chances to get answers
 * Don't post problem reports
 * Only post questions - if your title doesn't end with a question mark, it most likely isn't a question
 * Edit your questions and comments - don't post new answers to correct or augment content

For people answering questions

 * Test the solutions you poste before hand
 * Remain concise and precise
 * Don't post comments as answers
 * If you don't have a solution to the specific question being asked, don't post

= Bugs / Problems= Problems encoutered when using/moderating at http://ask.libreoffice.org


 * Can't use more than 5 tags
 * Unexplained limit for upvoting (daily)
 * No operating system, LibreOffice version enforced
 * Unexplained limit for answer-tagging ("will only be able to amrk as answer in X days")
 * Deleted/closed questions still visible (particularly problematic for SPAM)
 * No way to mark a duplicate (currently: Comment indicating the URL of duplicate, close as duplicate)
 * Very busy list of notifications / flagged messages
 * Delete messages leave headers visible in moderator view
 * No way to mark feature-request or bug as such without wasting a tag
 * File attachments don't show up / don't work as expected (reported in 1 questions, cleaned up since)
 * Excessive karma required to add comments to answers/questions

= Some workarounds =
 * Use the tag "reported-bug" for a problem that is posted as a question, and mention the bug URL in a comment
 * Use the bug number as a tag so several questions about the same bug can be listed via a single URL
 * Use the tag "feature-request" to list all feature request via a single URL