User:Damascene/SimpleTriage

Triaging is the process of confirming and prioritizing bugs. It is a great opportunity for non-developers to help improve the application. Well prepared bug reports help developers concentrate on fixing problems in a reasonable order. This page summarizes the process in in few easy steps. If you are in doubts, just follow the links for more details.

Triaging in short

 * 1) Take any UNCONFIRMED bug from the list.
 * 2) Check if it is reproducible.
 * 3) Leave a comment about your findings or about what was unclear. Please, always mention your LO version and OS.
 * 4) Set the status NEW if reproduced, or set NEEDINFO if you asked the reporter for a particular information.
 * 5) Escalate critical bugs by putting developers into CC or prioritize according to the [[media:Prioritizing Bugs Flowchart.jpg|flowchart]].

If you are in doubt, do not hesitate to ask on the [mailto:libreoffice-qa@lists.freedesktop.org libreoffice-qa@lists.freedesktop.org] mailing list.

Even Better Triaging
If you do the above steps, you already help a lot. But you could do even more by:


 * searching for duplicates
 * setting whiteboard flags, severity, priority
 * providing more information, e.g. test documents, screenshots, easier steps, backtraces

See the detailed bug triage instructions for more details. Any help is highly appreciated.

Origin: https://wiki.documentfoundation.org/index.php?title=QA/Triage_For_Beginners&oldid=116795