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  • When using the chat, immediately describe your problem and stay in the channel for at least an hour.
  • For sharing text with multiple lines in the chat, use a paste service such as the one mentioned in the channel topic.
  • If you have network connection issues, the mailing list works better than the chat.
  • If you are doing a complex multi-step task, it is a good idea to keep personal notes. These will come in handy when you are asked what you did so far.
  • After receiving a reply, acknowledge it somehow. If you disappear without a trace, your helpers will feel distressed.